At Vet Translator, we are fully compliant with The General Data Protection Regulation (GDPR) of the European Union, and this policy applies to users in Malta, Finland, and Spain.

What information do we collect?
We may collect personal information such as your name, surname, email address, phone number, and your pet's health information when you (pet-parent and/or clinical veterinarian) submit a formulary or email us through our website or through our email accounts. We only collect information that is necessary to provide our services and to improve your experience on our website.

How do we use your information?
We use your personal information to provide you with our services and to communicate with you. We may also use your information to improve our website and services, to conduct research, and to comply with our legal obligations.

How do we protect your information?
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, or destruction. We have implemented security measures such as encryption, access controls, and regular system backups to safeguard your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Do we share your information with third parties?
We do not sell or rent your personal information to third parties. We may share your information with our service providers or with regulatory authorities when required by law. We may also share your information with third-party analytics and advertising partners, but only in an anonymized and aggregated form that cannot be used to identify you personally. We might share your information with clinical veterinarians in case it is on the pet's possible health benefit, as for example, to discuss a specific case.

How long do we keep your information?
We keep your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your information, we will securely delete or anonymize it.

Your rights and choices.
You have the right to access, correct, or delete your personal information. You also have the right to object to our processing of your information and to withdraw your consent at any time. If you wish to exercise any of these rights or if you have any questions about our Privacy Policy and Data Protection, please contact us at info@vettranslator.com.

Changes to this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about our information practices.